Do I need to provide face coverings to my employees?
- No, the by-law does not require employers to provide masks to employees. However, businesses must adhere to the Sector-specific guidelines set out by the province found here.
As Burlington moves into Phase 3, will guests need to wear a mask during physical activity?
- No, guests can temporarily remove their Mask or Face Covering where necessary for the purpose of receiving services, or while actively engaging in an athletic or fitness activity. Masks are required in common spaces (locker rooms, waiting areas) and when moving between pieces of equipment.
Are face shields in compliance with this by-law?
- Face shields are not an approved face covering according to the Burlington By-Law 62- 2020 and Halton Region By-law 47-20. Public Health notes that face coverings should cover the nose and mouth without gapping so face shields on their own would not be appropriate.
What if a customer refuses to wear a mask when entering my place of business?
- Businesses are required under the bylaw to have a mask policy and to comply with the bylaw subject to exemptions. This is not unlike how businesses can and have historically created other mandates for their customers as they deem essential to the safe and effective management of their businesses, including denying entry to those not in compliance, such as a “no shoes, no shirt, no service” dress code policy, limitations on how many customers can be in their stores at any given time, or asking spa patrons to shower before entering a pool.
Someone said they don’t have to wear a Face Covering or Mask because of a health condition, but they look fine, can I ask for proof?
- No person is required provide proof of any of the exemptions set out in the by-law.
Do I need to create a policy and train my employees on this by-law?
- Yes, according to the by-law all business owners that are open to the public must ensure that all persons working at the Establishment are trained in the requirements of the policy and this By-law and will maintain a record of all training.
I don’t have a sign/poster for business my entrances. What do I do?
- The City of Burlington and Halton Region have developed downloadable posters for businesses. View Halton Region resources here and City of Burlington signage here.
Are individuals visiting offices for meetings exempt from this by-law?
- For the purpose of this by-law, professional offices where clients receive purchased services (such as lawyer or accountant office) that are not open to members of the public except by appointment, are not included. Businesses must adhere to the Sector-specific guidelines set out by the providence and can be viewed here.
When are these instructions in effect? How long must people comply with these instructions?
- City of Burlington By-Law 62-2020 is currently in effect until September 30th The Regional By-law (Halton Region By-law 47-20) which is similar in many ways to Burlington’s By-law is in place until November 30th, 2020.
Does a person still need to stay 2 meters away from others if they are wearing a face mask or covering?
- All public health measures must still be maintained and promoted including washing your hands often with soap and water or using alcohol-based hand sanitizer, sneezing and coughing into your sleeve, staying home if you are ill and practicing physical distancing. These actions will reduce exposure to other people — this means staying at least 2 meters away from anyone outside your household or social circle.